The Old Triangle

Reviews about The Old Triangle

• 4 / 5

  By John Cunningham
  Awesome service! Food was quick, hot and tasty. The Old Triangle never disappoints.
  April 21, 2017
• 1 / 5

  By Grey A
  Tried emailing management two weeks ago with no response.
  
  We usually go to the old triangle in Halifax; however, I have visited the Charlottetown location many times before, and visited the Charlottetown Old Triangle on May the 13th.
  It was a busy evening. I have seen the place busier, however, it was a pretty full house.
  We were there for a graduating students diner. We expected reasonable value pub food with reasonable, OR at least some basic service (as I mentioned, we frequent the Halifax location ((and this is what we usually receive)).
  What we actually received was not service.
  The first thing said to the table of eight (ages 21 - 65) "What can I get you to drink", no hello - okay that is fine.
  The second thing "what can I get you" - great.
  Then, nothing.
  Not once were we offered drink refills or additional drinks.
  Not once did the server ask or check how the food was.
  We had a overcooked steak at the table and we literally had to go find the server - which, was remade and was even worst than the first - still no assurance or even a "how is the steak/food".
  
  At this point, I went to look for a manager. There was not one on duty, but our server caught wind I was looking for one and ACTUALLY came to the table for the first time.
  I explained that the lock of service was incredibly disappointing (no drink refills, offers for additional items, etc), not to mention the steak done wrong twice. Being very empathetic, I reassured her it was not an attack on her, it was pretty busy in the restaurant, etc, but overall really the experience was truly unacceptable. She offered to comp the table 25%, but not before getting defensive snapping something along the lines of " Yeah, well everyone else in here is looking for that experience too".
  ...I sure hope they are - this is a restaurant/ business establishment.
  What I wanted:
  ONE check how the food was.
  ONE offer for drink refill.
  What I received:
  The worst dining experience I can recall.
  
  I really have walked in this girl's shoes, I have worked in the restaurant industry for 9 years; as a server, as a food service manager, etc. Her level of unprofessionalism and disrespect had no place in this restaurant or even in the industry.
  
  This was a table where money was not an issue, and truly, the server missed a chance on a large bill and sale for the restaurant. Not to mention providing NO service and a horrible experience.
  
  Tried emailing management two weeks ago with no response.
  February 11, 2017
• 5 / 5

  By Sheri Schwert
  Fun music and great atmosphere. Great selection of local beers as well as imported!
  September 09, 2016
• 5 / 5

  By Laura Robertson
  Great and friendly service. Delicious food. Perfect celtic atmosphere.
  July 15, 2016
• 4 / 5

  By Hunter Poirier
  Quick, good food, good customer service, had a great atmosphere. Seemed a little dirty though.
  June 30, 2016